Returns & Exchanges

At Powerpoints and Switches, we want you to be completely satisfied with your hardware purchase. If your items are not the perfect fit for your home renovation, you can return unused products in their original packaging within 30 days.

1

Initiate Your Return

Log into your account portal and select the specific order containing the switches or sockets you wish to return to generate a return authorization number.

2

Pack Securely

Place the items back into their original retail boxes, ensuring all screws and mounting components are included to avoid restocking fees.

3

Ship to Warehouse

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Quality Inspection and Refund

Once our technicians verify the electrical components are in resalable condition, we will process your full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing